“Really this is our ideal job, we feel like every day is a weekend… it is quite difficult to share more about this work other than the word AMAZING.”Khang Pham Trong, co-founder of The4
Khang Pham Trong, co-founder of The4 shares his most memorable Envato experiences and business advice with us.
Tell us a bit about The4
In 2017 we were a small group made up of 4 people (that’s why we are The4), we studied at the same university and now we live in Thai Nguyen together. Currently, our company has more than 20 people and half of them work full time in the office. Others are in cities like Hanoi and Ho Chi Minh City and we also have a small team in Pakistan. We also have several Shopify app brands.
How did you get started with Envato?
In 2013 I was working for an outsourcing company and I found this job quite boring, it also did not help me develop myself. In 2017, after graduating, I created The4 with 3 friends. At the start it was quite difficult, our first products were Prestashop themes but we recognized Shopify as a potential platform, so we started to develop Shopify themes.
Where do you live and work from?
We come from Thai Nguyen, Vietnam – a small city famous for green tea. There are quite a few Envato authors here and there are also some who have become Power Elite Authors. Meeting previous authors is a great motivation for us to constantly try and develop better products every day. We learned a lot of valuable experiences from these previous Authors.
What do you love about your work and why?
Really this is our ideal job, we feel like every day is a weekend. We study e-commerce together and strive to create the best products together. This work helps us to be more careful and persistent, it is quite difficult to share more about this work other than the word AMAZING. We also need to change and develop ourselves daily if we don’t want to be overtaken by other authors. This is quite stressful but we think it will motivate us to be better.
What or who inspires you?
Our inspiration is the XTemos team, they make really great products and their designs are really impressive, it’s a model for us to learn from and try to catch up with them in the future.
We also developed a product with the XTemos team called Basel and to date, Basel has achieved over 3,u200 sales. We really look forward to having the opportunity to collaborate with such a wonderful Author again.
What’s your most memorable customer story on Envato?
A customer from Australia. When he first started using our theme, he had quite a few questions and now he knows the product better than our support staff. He has now purchased hundreds of licenences to this theme and he often helps me answer questions from other users in the community of The4.
We are glad that our products help many businesses succeed in e-commerce. I hope there will be many more clients like this and it’s great that we have a good relationship, I bet one day he will visit me soon and we can sit down and have a beer!
What is your advice to other Authors who want to be successful on Envato?
Focus on bringing the best products and services to customers. This is the key to our achievement of the Power Elite title, we are constantly improving, learning and listening to our customers. We never ignore the problems customers face because they trust our products and we have a responsibility to help them.
What’s next for your team?
We want to try WordPress themes and will be launching our first WordPress product soon. In addition, we also focus on developing Shopify applications to bring more value to customers. The road ahead will be full of challenges but we believe that as long as we keep working hard, we will succeed.